Claims
Submitting Claims & Monitoring their Status:
Customers or there repair shops can file a claim from anywhere either online or by phone
- It is not necessary to register in order to submit a claim online.
- To check the progress of a claim online, customers must first register.
Becoming a registered user of our website will give you access to the following features:
- Claim Status
- Claim Milestones
- Claim History
- Payments for Claims
Submitting Documentation Pertaining to Your Claim
- Email: claims@meritadministration.com
- Phone Number: (888)-503-0722
- Address: 100 Mall Pkwy, Suite 121,
Wentzville, MO 63385
- Protect the vehicle from further damage
- Do not operate the vehicle as it could result in further damage
- Pull your vehicle off the road and shut off the engine when any of the lights/gauges indicate a problem
- Use your Roadside Assistance Benefit
- Present your Merit Administration Service Contract to the repair facility
- Ask the repair facility to contact Merit Administration prior to proceeding with repairs
Roadside Assistance Services

Built In Benefits
Towing
Lockout
If the roadside assistance administrator dispatch center is unable to offer the benefits stated in the contract for any reason, you may get an authorization number from the dispatch center to use at your preferred service provider. On presentation of the original paid service provider receipt, the roadside assistance administrator will refund you up to $75 or the amount specified in your contract. To be eligible for payment, you must have an authorisation number.
All documents must be submitted to the following address in order to be reimbursed:
Address
Battery
Emergency Flat Tire
Fuel Delivery
Information
Rental & Trip Interruption:

Protection both at home and away
Rental Car
How Do Get A Rental?
Trip Interruption
Info
- Email: Claims@meritadministration.com
- Phone Number: 888-503-0722
- Address:100 Mall Pkwy, Suite 121, Wentzville, MO 63385

QUESTIONS & ANSWERS
Got Questions? We’ve got answers for all your needs

TRANSFER APPLICATION
100% Transferable. Transferring your service contract increases your vehicle’s resale value

REPORT A CLAIM ONLINE
Customers and repair facilities can file claims online or over the phone

SEND CLAIM DOCUMENTS
Upload documents, records and images to our customer support and claims department
Merit Administration | Wentzville, MO
Navigation
Get In Touch With Us
Contact Info
- 100 Mall Pkwy, Suite 121,Wentzville, MO 63385
- 888-503-0722
- info@meritadministration.com